Returns & Refunds

Return Policy

A return merchandise authorization (RMA) is required for all returns. You can request an RMA by emailing info@peachtreesportsshop.com or by calling Order Support at (404)-876-2241, and we will issue one for you. When your RMA is issued, we will email you a prepaid return shipping label — return shipping is free. Returns can only be requested within 30 days of the product shipment date. Your order must be returned within two (2) weeks (14 days) of receiving the RMA. Returned items must be in their original packaging and in new condition, or they will be rejected and sent back to you. Please contact Order Support at (404)-876-2241 for help or assistance in processing a return.

Return and Refund Timeline

Refunds

Refunds for returned items are always applied to the original payment method used to place your order. This would include the original credit card that was used at the time of purchase. Refunds to your credit card typically take up to 7 business days following a successful receipt of returned goods and post to your credit card statement. Depending on the billing cycle, it can take 1 to 2 billing cycles for the refund to post to your account.

In cases where the original credit card used for a purchase has been lost or stolen, we are unable to process refunds to a different credit card due to compliance and security protocols. In such instances, refunds will be provided as store credit, in the form of a gift card, or through an exchange of the returned product.

Conditions for All Returns

• All returns must be accompanied by a proof of purchase, no exceptions.
• All returns/exchanges must be new and in original packaging.
• If there is a manufacturing defect, product may be returned or exchanged within 60 days of original purchase; some exclusions apply*.
• Refunds are applied only when we have received and inspected the merchandise.
• Return shipping is free — use the prepaid return shipping label provided with your RMA.

Shipping Items Back to Us

When your RMA is issued, we email you a prepaid, trackable return shipping label at no cost to you. Simply print the label, attach it to your package, and drop it off at the carrier location shown on the label. Once a return has been initiated, it is your responsibility to ensure the package is dropped off with the carrier within the 14-day return window. Shipments lost in transit after carrier acceptance are covered by the carrier tracking of the prepaid label.